Thank you for your interest in volunteering with Phoenix! To help us create meaningful and consistent experiences for both volunteers and the youth we serve, we ask for a minimum commitment of six months, with weekly or biweekly engagement. Below, you'll find information about our volunteer application process. If you have any questions, please reach out to Stephanie Sabean at ssabean@phoenixyouth.ca.

We look forward to connecting with you!

1. Application Form – You can apply online using the form linked below. We will be in touch once your application has been reviewed. 
   
   

2. Interview – You will receive an email inviting you to an interview. Interviews can be held in person or virtually. 
   
   

3. References – You will be asked to include two references on your application form. References can be a current or former employer, someone from an agency where volunteer work has been performed, a current or former teacher/professor, or someone who has known you personally for at least two years. 
   
   

4. Criminal Record Check – You will be required to submit a satisfactory Criminal Record Check with Vulnerable Sector Search. This check must be current (less than 3 months old). Phoenix can provide a free background check link upon request.
   
   

5. Child Abuse Register Search – You will be required to submit a satisfactory Child Abuse Register Check. This check must be current (less than 3 months old).

6. Phoenix Volunteer Policies Review – You will be required to participate in a Volunteer Policy Information Session. This session can be completed virtually or in-person and typically takes about 45 minutes to complete. 
   
   

7. Required Forms – You will be required to complete a Confidentiality Agreement, Liability Waiver, and Emergency Contact Form.
   
   

8. Orientation & Training – You will be provided with an on-site tour, orientation and training session at your volunteer role location.
   
   

*Please note that our application process may take up to 5 weeks to complete. 

Ready to make a difference? Apply now!

Application Form - Individuals

Below you'll find a list of our current volunteer opportunities at Phoenix. This list highlights some of the ways volunteers can get involved, but it's not exhaustive—we’re always open to new ideas and unique contributions. If you have a skill, passion, or interest you’d like to share, we’d love to hear from you!

Meal Prep Volunteer - Lunch or Supper

• Help create a warm, welcoming atmosphere for youth by preparing and serving nutritious meals alongside Phoenix staff. As a Meal Prep Volunteer, you’ll support the preparation of lunch or supper for youth residing at Phoenix Youth Shelter and/or Phoenix House. This is a hands-on opportunity to make a direct impact through food, connection, and care. Learn More

Clothing Donation Room Volunteer

• Phoenix Youth Shelter receives generous clothing donations from our community of supporters. To ensure these items are accessible and presented with dignity, we are seeking a dedicated volunteer to help keep our clothing donation room clean, organized, and welcoming for youth. Learn More

Evening Programming Volunteer

• Phoenix is seeking caring, consistent, and creative volunteers to support evening programming for youth residing at Phoenix Youth Shelter and Phoenix House. This volunteer will play a meaningful role in building relationships and offering positive, low-barrier activities that foster connection, confidence, and joy. Learn More

Academic Tutor Volunteer

• Phoenix is seeking volunteer tutors to support youth in their academic pursuits across a variety of subjects. Volunteers will work one-on-one or in small groups with youth who may be attending junior high, high school, adult education, or post-secondary programs. Learn More

Centre Assistant

• The Centre Assistant Volunteer plays a vital role in helping Phoenix Centre for Youth maintain a clean, welcoming, and well-organized space for youth accessing services. This position supports a wide range of tasks including snack preparation, donation sorting, organizing hygiene and parent supplies, and general upkeep of the centre. Learn More

Thank you for your group’s interest in volunteering with Phoenix Youth Programs! Whether you're a workplace team, school club, or community group, our group volunteer opportunities offer a meaningful way to connect, give back, and support youth and families in our community.

Please note that Phoenix has limited capacity to support large-scale volunteer projects throughout the year. While we do our best to accommodate as many groups as possible, submitting an application does not guarantee a volunteer placement. To increase the likelihood that we can host your group, we ask that you reach out at least 4–6 weeks in advance of your preferred volunteer date.

To help us find the most appropriate and impactful volunteer experience for your team, please complete the form below with as much detail as possible.

Group Volunteer Application Form

If you have any questions about the process, feel free to contact Stephanie Sabean at ssabean@phoenixyouth.ca.

Let’s make a difference—together.